SPECIALIZING IN MANAGEMENT, OPERATIONS, CONTRACT ADMINISTRATION, SNOW AND ICE TRAINING, CONTROL, AND INNOVATIVE TECHNOLOGY

DW Clonch is a Columbus-based consulting agency that brings more than 60 years of experience to provide assistance with Operations Review and Evaluation, Contract Review and Development, Winter Maintenance Training Development & Presentation and Contract Administration. Skilled in both development and presentation, DW Clonch provides training for managers and the workforce alike, helping organizations and individuals to understand all aspects of snow and ice control within winter operations.

SERVICES

PUBLIC SPEAKING AND PRESENTATION

Providing services for small and large groups alike related to operations and management within public works and for all areas of snow and ice control for winter maintenance.

SNOW AND ICE TRAINING

Offering an overview of all aspects of snow and ice control for the respective level of associated responsibility. Customized training available upon request.

CONTRACT REVIEW AND ADMINISTRATION

Assisting with review and evaluation of existing processes, procedures, and policies as related to best practices and implementation of new technology.

SPECIAL PROJECT MANAGEMENT

Providing contract management services for all phases of public works and winter maintenance related projects and contracts.

CERTIFIED

Diana Clonch

FOUNDER

Diana Clonch has over 30 years of experience in public works with a diverse background in operations, management, and snow and ice control at the county, city, and state levels.  Diana has spent many years working with local and national groups promoting the advancement and application of best practices and innovative technology within operations and snow and ice control. Recently retired from the public works system, Diana is now acting as a consulting specialist focusing on management, operations, snow and ice control training, and innovative technologies.

Diana Clonch

FOUNDER

Diana Clonch has over 30 years of experience in public works with a diverse background in operations, management, and snow and ice control at the county, city, and state levels.  Diana has spent many years working with local and national groups promoting the advancement and application of best practices and innovative technology within operations and snow and ice control. Recently retired from the public works system, Diana is now acting as a consulting specialist focusing on management, operations, snow and ice control training, and innovative technologies.

DIANE WATKINS

ASSOCIATE

Diane Watkins spent her 30-year career with the Public Works Department serving the citizens of the City of Cincinnati. During her time with the agency, she was involved in all aspects of road construction and maintenance, fleet management, and emergency service response. Since retiring as the Superintendent, she has been working with agencies to achieve best practices in snow and ice control, as well as other public works-related fields. Diane is a Past President for the State of Ohio APWA and continues to serve on the Board of Directors at the State and Local levels.

TESTIMONIALS

Diana Clonch was contacted to perform a snow/ice training session for the City of Dayton to prepare our 70+ operator staff for the 2012-2013 winter season. Our staff is a combination of seasoned and first time operators. We wanted to take a different approach to our annual training with expectations to create a training session for higher information retention and class interactions to ask questions. Diana’s presentation format met our expectations and delivered a very powerful training session that was well received by all attendees.
FRED STOVALL
DIRECTOR
DEPT. OF PUBLIC WORKS, CITY OF DAYTON, OHIO
At Cranberry Township Department of Public Works we pride ourselves with providing excellent customer service in all that we do, and our winter maintenance operations rank at the top of our priority list. Training our operators with the latest tools and technology helps keep our operators current and educated; we are always looking for new methods for training. Our operators have an extensive level of experience (most over 10 years) and are familiar with our winter operations protocol, but it can be challenging to find a new source for progressive training ideas.
BOB HOWLAND
MANAGER - STREETS & FLEET
DEPARTMENT OF PUBLIC WORKS
Miami Valley Risk Management Association has been using the training and professional development programs that Ms. Clonch has been offering for several years. All of the student evaluations have been excellent and the students walk away with practical real-life examples that they can take back and implement. Ms. Clonch has both the educational background as well as the practical experience to relate to the students and gain instant credibility.
STARR MARKWORTH
LOSS CONTROL MANAGER
I have worked with Diana Clonch for the past three years.[...]Diana is very passionate about her work and it shows during her presentation. Her presentations are well organized. [...] One way she keeps all attendees engaged is asking questions to make it more specific to their operations, such as how each community handles certain situations and elaborates based on their feedback. Staff members relate well with her style and have confidence in her knowledge. Each year, I work with Diana to improve our training by incorporating specific procedures or concerns we want to address. She incorporates updated research with common practices.
BRIAN STRAYER
MAINTENANCE SUPERINTENDENT
CITY OF NEW ALBANY

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AFFILIATIONS

Accredited Snow Contractors Association
Snow and Ice Management Association Logo
American Public Works Association
Transportation Research Board Logo